Systems Support

Project Pharos – Sector data and outcomes management system

WANADA has received grant funding from Lotterywest and the Mental Health Commission (MHC) to implement a data and outcomes management system for alcohol and other drug treatment and support services.

This project was prompted by the planned decommissioning of the Service Information Management System (SIMS) currently provided by the MHC.

Planning for the data and outcomes management system was completed during WANADA’s comprehensive scoping project in 2019 and 2020, funded by the MHC. WANADA undertook extensive sector consultation to define requirements for the client management system and identify a preferred system vendor.

The scoping project steering group, comprising WANADA member organisations, selected the preferred vendor for the data and outcomes management system. The system will support:

  • service delivery, including scheduling and communications;
  • management of service user data;
  • outcomes monitoring;
  • organisation quality improvement;
  • contract acquittal reporting;
  • reporting to the Alcohol and other Drug Treatment Services National Minimum Data Set; and
  • data privacy and security.

The data and outcomes management system will be known as Pharos. Pharos was an ancient lighthouse in Alexandria. With connotations of illumination, knowledge, and guidance, it’s a fitting name for a data and outcomes management system that will inform service delivery planning and quality improvement processes. This name was selected by the project steering group following a sector competition.

The implementation project is guided by a steering group comprising the eleven WANADA member organisations that will implement their own version of Pharos.

WANADA has engaged an independent IT consultant to provide project management services and support system testing, training, and data migration. Implementation will be completed in 2021.

WANADAdata – Sector data repository

In conjunction with Project Pharos, WANADA is developing a sector data repository to inform policy and planning and identify sector trends and development needs.

The sector data repository, named WANADAdata, will house information about alcohol and other drug service delivery in WA. This data set will comprise de-identified data provided with the consent of service users. For example, this might include demographic characteristics, information about alcohol and other drug use, and information about the types and number of services delivered to consumers.

WANADAdata will be a resource for the alcohol and other drug service sector to inform policy and planning, to the benefit of service users in WA.

More Information

For more information about Project Pharos or WANADAdata, please contact Systems Support Coordinator Amy Lampard or Sector Quality Coordinator Caroline Henson on (08) 6557 9400 or via This email address is being protected from spambots. You need JavaScript enabled to view it..


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