Mission Australia - SHIFT- AOD Case Manager

Join the team making a real difference to the lives of Perth’s youth experiencing alcohol and other drug use and homelessness.

• $87,138 + super + not for profit salary packaging benefits
• Fixed Term Full Time Contract to 30 June 2025 with possibility of extension
• Location:  Northbridge WA 6003
• Rewarding work – every day you know you’re making a real difference

Life at Mission Australia

When you join the team at Mission Australia, you become part of a community who are determined to end homelessness and ensure people in need can thrive. United by our Christian purpose and values, we stand together with anyone who needs us, for as long as they need us. Find out more about us and our purpose.

Your Opportunity

SHIFT provides outreach alcohol and other drug (AOD) counselling and support to young people experiencing AOD issues, connecting with them in environments where they feel safe and comfortable. Referrals can be accepted from any source, including self-referrals by the young person. As a voluntary service, SHIFT empowers young people with the choice to engage, ensuring that their goals and level of engagement are guided by them. Each referral assessed for suitability and support is tailored to the individual needs of the young person. There are no limits on the length of engagement, which are determined collaboratively by the worker and the young person. The Youth AOD Case Manager will work within the values of Mission Australia, providing AOD counselling and case coordination to young people experiencing AOD and co-occurring issues, contributing to positive outcomes aligned with service contract requirements.

Your Key Responsibilities

• Complete assessments and intake processes for allocated people, including all necessary paperwork and data entry.
• Provide AOD Counselling sessions with young people in line with best practice AOD approaches and theories.
• Work with young people to develop holistic and strength-based support plans.
• Make referrals and work collaboratively with other specialist support services to support young people to achieve their individual goals.
• Facilitate education groups and service information sessions for young people as required.
• Maintain professional and up to date client records and data, in line with Mission Australia policy and procedure.
• Complete a range of other administrative duties for the efficient running of the service.

Requirements for Success

With a significant background in the AOD and Child, Youth and Family sectors, you will be confident in your AOD Counselling, Case Management, assessment and trauma informed practices.  Other requirements include:

• A Degree or Diploma in Social Welfare/Social Science/Youth Work or similar and a minimum of two years’ experience in a similar role.
• Strong knowledge and application of child and adolescent development and child and youth safe practices.
• Well-developed communication, interpersonal skills, and the ability to tailor communication appropriate to the audience.
• Ability to provide outreach engagement and support with young people experiencing risk factors in their life. This will require perseverance, flexibility, and innovation.
• Highly competent administration and report-writing ability.
• Must have a Full driver licence with no restrictions.

Before starting work with us, you will need to undertake a national police history check, qualifications, and referee checks, and have a clearance to work with children/vulnerable people.

Our Culture 

Our innovative and inclusive culture will ensure you feel valued at Mission Australia as you help Australians in need and develop in your career.

We prioritise the safety and wellbeing of everyone, both within our team and the individuals we serve.

We are committed to creating a diverse and inclusive working environment. We actively support and encourage people of all backgrounds; gender, age, ethnicity, race, cultural background, disability, religion, and sexual orientation to submit an application and aim to ensure that the recruitment and employee experience is as accessible and inclusive as possible. So, whoever you are, if you’re skilled and actively support our purpose and values, you would be welcome at Mission Australia.

If you live with disability and require support to submit your application, please email [email protected] or visit our Careers page for additional contact details.

Find out more about a career with Mission Australia.

Your Benefits

To ensure our employees feel valued, empowered, and celebrated, we provide a range of employee benefits including:

• Make a meaningful difference to the lives of Australians in need
• Not-for-profit salary packaging, reducing your tax (details via AccessPay)
• Free external, confidential counselling and access to chaplaincy support.
• Volunteering opportunities
• Extra leave available including an additional public holiday, additional annual leave day on your work anniversary and the opportunity to purchase further annual leave.

How To Apply

To be considered for this opportunity, click ‘apply’ and send your application today!

As a committed Circle Back Initiative employer, we will respond to your application.

Applications for this role are shortlisted as received and we are interviewing through the advertising period.
Act Now! Apply quickly to be considered for this extraordinary and engaging role.