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Accessibility Enquiries

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Contact Us

General Enquiries

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Whadjuk Noongar Country
Level 1, 1 Nash St
Perth WA 6000

Postal Address

PO Box 8048
Perth, WA 6849

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Referral pathways - how to access a service

Referral Pathways and Options

Getting In Touch – Referral

Anyone can contact an alcohol and other drug service to ask about information, support or treatment.

Many people call or email about their own alcohol and other drug-related issues.

Health and community service workers can also refer people to alcohol and other drug services.

Some people are referred by their workplace, the police, or the courts.

All clients attend alcohol and other drug services voluntarily.

Intake and Assessment

Alcohol and other drug services are confidential and non-judgemental. This means that they do not share any information about a person attending that service with others, unless agreed with the person. They do not judge.

When a referral is made, the service will ask a few questions and make a time to meet in person, over the phone or online.

At the first meeting, the service works with the person to find out more about what is needed and how the service can help.

An alcohol and other drug worker will ask about their background, their physical and mental health, the alcohol and/or other drug use that is causing problems, the reason they have chosen to attend, and what they hope to achieve.

The alcohol and other drug service will let the client know about the services available, how long before the first appointment, and what the client can do to prepare.

During intake and assessment, the alcohol and other drug worker will listen and work with the client to decide on a plan for treatment and/or support. Everyone’s life is different, and so everyone’s plan will be different. Visit Treatment and Support Options to find out more.

Visit the Green Book service directory to find WA alcohol and other drug treatment and support services.