Mission Australia - Aftercare Case Manager

Mission Australia – Aftercare Case Manager

Addiction is not a choice. Recovery is. Join the dedicated team empowering young people in our community to reach their goals after rehabilitation at DAYS

• $87,138 + super + not for profit salary packaging benefits
• Permanent Full Time Contract 
• Location:  Boorloo (East Perth) WA 6004
• Rewarding work – every day you know you’re making a real difference

Life at Mission Australia

When you join the team at Mission Australia, you become part of a community who are determined to end homelessness and ensure people in need can thrive. United by our Christian purpose and values, we stand together with anyone who needs us, for as long as they need us. Find out more about us and our purpose.

Your Opportunity

The Drug and Alcohol Youth Service (DAYS) in East Perth delivers critical support to young people and their families through a holistic range of free and confidential alcohol and other drug services. As the only youth-specific withdrawal unit in Western Australia, DAYS provides a safe, supportive, and structured environment for young people undergoing rehabilitation.

The Aftercare Case Manager plays a vital role in ensuring continued progress for individuals who have completed the residential program, helping them sustain positive outcomes, minimise relapse, and address their physical, social, and emotional needs as they transition back into the community.

Your Key Responsibilities

• Provide quality case management practices tailored to the individual needs of young people, ensuring services are culturally safe and aligned with Mission Australia’s National Case Management Approach.
• Build strong, trusting relationships with young people to facilitate their engagement in treatment and support.
• Collaborate with clients to create holistic, strength-based, solution focused case/support plans using SMART goals, and facilitate referrals to suitable programs and agencies as needed.
• Assist young people in transitioning from the service to independent living or other support services, building their capacity to self-manage and access resources.
• Advocate for young people, provide referrals to appropriate services, and deliver harm minimisation education sessions to clients, families, external agencies and the community.
• Prepare and update case notes, assessments, risk management plans, statistics and reports while ensuring compliance with program requirements and prompt data entry into relevant databases.
• Build and maintain strong positive external agency networks, participate in community sector meetings, and contribute to collaborative care and management for at-risk youth.
• Provide mentoring and coaching support to team members, actively engage in continuous quality improvement processes, and participate in supervision with the Program Manager.

Requirements for Success

With a substantial background in the AOD and/or child, youth & family sectors, you will be confident in your case management and trauma informed assessment processes.  Other requirements include:

• A Degree or Diploma in Social Welfare, Social Science, Youth Work, or a related field, or have significant experience in Alcohol and Other Drug (AOD) services, youth work, or case management.
• Demonstrate a strong understanding of child and adolescent development, youth safety practices, and the complexities of AOD-related issues facing young people.
• Show experience managing a caseload of clients with complex needs, including applying a case management approach to develop and implement individualised support plans.
• Possess excellent interpersonal and communication skills, with the ability to engage, motivate, and maintain professional relationships with young people and external stakeholders.
• Exhibit strong time management, organisational skills, and a high level of competency in maintaining client records, writing reports, and using computer-based programs, including the Microsoft Office suite.
• Demonstrate flexibility, perseverance, and innovation in outreach engagement with at-risk youth, including addressing vicarious trauma and maintaining motivation in clients accessing voluntary services.
• Capable of working independently and as part of a team, contributing to a supportive and productive work environment while managing the demands of outreach and autonomous responsibilities.
• Full driver licence with no restrictions

Before starting work with us, you will need to undertake a national police history check, qualifications, and referee checks, and have a clearance to work with children/vulnerable people.

Our Culture 

Our innovative and inclusive culture will ensure you feel valued at Mission Australia as you help Australians in need and develop in your career.

We prioritise the safety and wellbeing of everyone, both within our team and the individuals we serve.

We are committed to creating a diverse and inclusive working environment. We actively support and encourage people of all backgrounds; gender, age, ethnicity, race, cultural background, disability, religion, and sexual orientation to submit an application and aim to ensure that the recruitment and employee experience is as accessible and inclusive as possible. So, whoever you are, if you’re skilled and actively support our purpose and values, you would be welcome at Mission Australia.

If you live with disability and require support to submit your application, please email [email protected] or visit our Careers page for additional contact details.

We strongly encourage applications from people who identify as Aboriginal or Torres Strait Islander. For culturally safe support or assistance with your application, please contact us at [email protected]

Your Benefits

To ensure our employees feel valued, empowered, and celebrated, we provide a range of employee benefits including:

• Make a meaningful difference to the lives of Australians in need
• Not-for-profit salary packaging, reducing your tax (details via AccessPay)
• Free external, confidential counselling and access to chaplaincy support.
• Volunteering opportunities
• Extra leave available including an additional public holiday, additional annual leave day on your work anniversary and the opportunity to purchase further annual leave.

How To Apply

To be considered for this opportunity, click ‘apply’ and send your application today!

As a committed Circle Back Initiative employer, we will respond to your application.

Applications for this role are shortlisted as received and we are interviewing through the advertising period.
Apply NOW to be considered for this rewarding and engaging role