Palmerston Association - Case Worker – ART Program

Palmerston Association – Case Worker – ART Program

Fixed term contract to June 2026

Part-time |60.8 hours per fortnight | Armadale

Make a Real Impact at Palmerston Association

Since 1980, Palmerston has been a leader in AOD support across WA, helping people improve their wellbeing. We offer specialised services in alcohol and other drug treatment, mental health, and wellbeing, through counselling, group support, residential rehabilitation, and education—reaching communities across the Perth metro, Peel, South West, and Great Southern regions.

About the Role

Here’s your opportunity to be part of a passionate, purpose-driven team that’s making a genuine difference every day.

📌This role forms part of a multidisciplinary team delivering the Active Recovery Team (ART) in Armadale, a collaborative program between East Metropolitan Health Service ,  Armadale Kalamunda Group, the Mental Illness Fellowship of WA, and Carers WA.

The ART program provides up to 90 days of tailored, recovery-focused support to individuals following an acute or crisis episode of mental ill-health. Based at the Orchard Avenue Centre , you will manage a caseload of clients, delivering therapeutic counselling and facilitating access to community services and programs.

In this role, you will play a vital part in supporting individuals on their recovery journey. Responsibilities will include:

• Contributing to ongoing collaborative assessments that consider each client’s needs, goals, and preferences.
• Assisting in the development of individualised support plans that are meaningful and relevant to each client’s recovery.
• Actively participating in multidisciplinary intake meetings and case reviews to ensure coordinated and holistic care.
• Managing a caseload of clients, providing counselling, education, and relevant information tailored to their needs.
• Working with clients to develop transition plans as they exit the ART program, including referrals to ongoing supports and services.
• Maintaining accurate, up-to-date client records in line with organisational and program requirements.
• Contributing to program reporting and evaluation through written reports and participation in review processes.

This role is classified at Level 4 under the Social, Community, Home Care and Disability Services Industry Award 2010.

This role requires confidence, compassion, and a steady presence. Working alongside vulnerable individuals means facing complex situations, high emotions, and occasional setbacks. That’s why we’re looking for someone who embodies compassion, connection, acceptance, and respect—someone who can offer unwavering support while maintaining the ability to navigate difficult moments with confidence and care. With a commitment to excellence in service, you’ll provide the stability and encouragement that empowers individuals on their journey toward change.

What We’re Looking For

You’re more than your qualifications—you’re someone who brings heart, empathy, professionalism and a strong commitment to supporting clients in improving their wellbeing. The ideal candidate will meet the following selection criteria:

• Tertiary (or equivalent) qualifications in social, behavioural or health sciences or equivalent experience.
• Right to work in Australia.
• Experience working with people experiencing mental health and alcohol and other drug challenges.
• Understanding of recovery philosophy and experience in recovery planning.
• Demonstrated assessment skills and well-developed case management skills.
• A valid driver’s license and reliable vehicle is essential to this position.

Why Join Us?

At Palmerston, we value people—our clients, our communities, and our staff. Here’s what you can look forward to:

✨ Great Benefits:

• Salary packaging up to $15,900 + $2,650 for meals/entertainment
• 5 days of life & wellness leave (pro rata)
• 9 weeks paid parental leave for the primary carer
• 2 weeks paid partner leave for non-primary carers
• Option to purchase an additional week of leave each year
• Partial access to long service leave after 5 years
• Flexible, family-friendly work arrangements
• 17.5% annual leave loading (award-based staff)
• 5 days paid gender affirmation leave

🌏 Inclusive Culture:

• Cultural leave (2 paid + 8 unpaid days) for Aboriginal and Torres Strait Islander staff
• Staff-led working groups (RAP, Rainbow, Environmental, Disability Access & Inclusion)
• Aboriginal Staff Forum to connect and collaborate
• Our annual Big Day Out brings staff together from all sites to relax, connect and celebrate our work
• We’re Rainbow Tick accredited—the first and only AOD provider in WA to achieve this!

How to Apply

Ready to bring your passion to Palmerston? We’d love to hear from you.

Click “Apply” on Seek! Or, if its more convenient for you, drop off your application at one of our sites.
Be sure to include:

• Your resume
• A cover letter addressing the selection criteria
• Answers to all application questions

⏳ Applications close: 28^th August 2025
We’re reviewing applications as they come in—so don’t wait!

A Few Final Details

You’ll need a valid WA Working with Children Check and a National Police Clearance (issued within the last 3 months).

📞 Got questions? Contact Kate Walsh at (08)92672400 or email [email protected]

Diversity makes us stronger. We seek and welcome diversity and a breadth of experience and backgrounds in our teams. Aboriginal and Torres Strait Islander and people who identify as LGBTIQ+ are encouraged to apply.

If you would like to have a yarn on what it’s like to work at Palmerston as an Aboriginal or Torres Strait Islander employee at Palmerston, please contact our People and Culture Team on 08 6389 6600

Recruitment agencies, we appreciate your consideration. However, we strive to fill our opportunities through direct channels whenever feasible. If we require agency assistance, we will reach out.

agencies, we appreciate your consideration. However, we strive to fill our opportunities through direct channels whenever feasible. If we require agency assistance, we will reach out.