Palmerston Association - Community Care Coordinator

Palmerston Association – Community Care Coordinator

Permanent Fulltime 76 Hours per fortnight | Located in the South East Metro Thornlie/Armadale and other locations as needed

Make a Real Impact at Palmerston Association

Since 1980, Palmerston has been a leader in AOD support across WA, helping people improve their wellbeing. We offer specialised services in alcohol and other drug treatment, mental health, and wellbeing, through counselling, group support, residential rehabilitation, and education—reaching communities across the Perth metro, Peel, South West, and Great Southern regions.

About the Role

Here’s your opportunity to be part of a passionate, purpose-driven team that’s making a genuine difference every day.

📌 This role is focused on delivering high-quality, culturally safe case management and support services to individuals experiencing challenges related to alcohol, drugs, and mental health. Working as part of a multidisciplinary team, you will collaborate with clients, families, and community services to develop and implement holistic, strengths-based support plans.

The position involves supporting clients, promoting cultural safety and contributing to the therapeutic community model where applicable. You will also participate in organisational activities including clinical documentation, staff development, and community networking, while helping to strengthen Palmerston’s partnerships and sector engagement.

This role is classified at Level 5 under the Social, Community, Home Care and Disability Services Industry Award 2010.

This role requires confidence, compassion, and a steady presence. Working alongside vulnerable individuals means facing complex situations, high emotions, and occasional setbacks. That’s why we’re looking for someone who embodies compassion, connection, acceptance, and respect—someone who can offer unwavering support while maintaining the ability to navigate difficult moments with confidence and care. With a commitment to excellence in service, you’ll provide the stability and encouragement that empowers individuals on their journey toward change.

What We’re Looking For

You’re more than your qualifications—you’re someone who brings heart, empathy, professionalism and a strong commitment to supporting clients in improving their wellbeing. The ideal candidate will meet the following selection criteria:

• Experience in developing and delivering education and training programs.
• Experience working within a multi-disciplinary team.
• Ability to communicate effectively with a range of people from culturally and linguistically (CALD) diverse backgrounds including Aboriginal and Torres Strait Islander people.
• Knowledge of alcohol and drug issues and co-occurring conditions
• Tertiary or equivalent or relevant qualifications in social, behavioural or health sciences or equivalent experience.

Why Join Us?

At Palmerston, we value people—our clients, our communities, and our staff. Here’s what you can look forward to:

✨ Great Benefits:

• Salary packaging up to $15,900 + $2,650 for meals/entertainment
• 5 days of life & wellness leave (pro rata)
• 9 weeks paid parental leave for the primary carer
• 2 weeks paid partner leave for non-primary carers
• Option to purchase an additional week of leave each year
• Partial access to long service leave after 5 years
• Flexible, family-friendly work arrangements
• 17.5% annual leave loading (award-based staff)
• 5 days paid gender affirmation leave

🌏 Inclusive Culture:

• Cultural leave (2 paid + 8 unpaid days) for Aboriginal and Torres Strait Islander staff
• Staff-led working groups (RAP, Rainbow, Environmental, Disability Access & Inclusion)
• Aboriginal Staff Forum to connect and collaborate
• Our annual Big Day Out brings staff together from all sites to relax, connect and celebrate our work
• We’re Rainbow Tick accredited—the first and only AOD provider in WA to achieve this!

How to Apply

Ready to bring your passion to Palmerston? We’d love to hear from you.

Click “Apply” on Seek! Or, if its more convenient for you, drop off your application at one of our sites.
Be sure to include:

• Your resume
• A cover letter addressing the selection criteria
• Answers to all application questions

⏳ Applications close: 15^th May 2025
We’re reviewing applications as they come in—so don’t wait!

A Few Final Details

You’ll need a valid WA Working with Children Check and a National Police Clearance (issued within the last 3 months).

📞 Got questions? Contact Kate Walsh at 08 9267 2400 or email [email protected]

Diversity makes us stronger. We seek and welcome diversity and a breadth of experience and backgrounds in our teams. Aboriginal and Torres Strait Islander and people who identify as LGBTIQ+ are encouraged to apply.

If you would like to have a yarn on what it’s like to work at Palmerston as an Aboriginal or Torres Strait Islander employee at Palmerston please contact Wayne Ryder on 08 9399 5344 or [email protected].